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TEXAS FLOOD INSURANCE CLAIM INFORMATION
 Thousands
of homes and business’s suffer flood damage every year. A flood
policy will help you recover from a flooding disaster. Here are some
suggestions to consider regarding the claim process.
One item of preparation is to keep your insurance information with
you. If you are away from home it will be much easier to start a
claim if you have your policy number and claims phone number with
you. If your policy is from our agency the flood claims number is
1-866-426-5800. Our agency number is 281-537-2700.
Here are some other suggestions:
• Review your coverage with an
agent before disaster strikes to be sure you have appropriate
protection for your property.
• It is advisable to make an
inventory of your household contents. You can supplement the list
with pictures and/or video. Save that information in a safe place to
help document any Houston flood insurance loss that you have.
• Report a loss as quickly as
possible to the claims department.
• When possible prevent
further damage. For example moving portable items to a higher floor
or out of your home.
• Your safety is most
important. Never risk injury in attempting to protect property. Do
not move back into a damaged home until you are sure that it is safe
to do so.
• Remember that some claims
may need to be reported on multiple policies. For example if you
have a loss from rising water and from water entering form a damaged
roof, you would file with your flood and homeowners policies. If you
car was also damaged, that would be a third claim with your auto
policy.
• Do not discard damaged items
until the adjuster has inspected the items and advises that the
items may be disposed.
• Documentation of damage is
helpful. If possible get pictures and/or video of damaged property.
• Try to avoid making
permanent repairs until the adjuster inspects the property and
advises you to begin repairs.
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